about uz












Damn good cacti
About our online store
What is Cut-to-Order?
Cut to order is ordering a fresh cut straight from the farm. Because this is fresh cut, it will require 2-3 weeks of drying depending on the local climate and we make cuts at the farm 1-2 times per week usually. Super thick and chonky cuts will take longer than the standard drying times so please keep this in mind when ordering. If you see a plant both being offered under cut to order and cuts available to ship, then we already have a cut available to ship and the lead times above do not apply.
How long will it take to ship?
We ship twice a week. Orders in the Cut-to-Order Section will require 2-3 weeks of drying on top of the weekly shipping schedule.
Where do you ship?
USA and others at buyers risk, please email me if you want an international order.
Will I get a tracking number?
Yes once the order is packed you will get an automated email with tracking. Emails are required for tracking.
WORDS ABOUT US
Our Team
We at medicactus aim to help people touch the earth again. To be here and now.
Where is medicactus located?
Southern California
Who is medicactus?
We are a family of people working to help spread cacti and succulents to the world!
medicacus
Cactus aesthetics for healing the visual mind
WE DO IT FOR YOU WITH LOVE
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HAPPY COSTUMERS


1984
FOUNDING YEAR

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TEAM MEMBERS Refund and Returns Policy
We do not offer refunds unless something was damaged due something we could have controlled and we take great pride in trying to make sure every customer is happy, so please reach out as soon as possible if you are not happy with your purchase.
We only replace items if they are defective or damaged upon receipt and if notified within 48 hours of receipt, with an equal item or credit towards something else. If the item was damaged was due to environmental conditions or mishandling, exchanges are unlikely to be considered. Please consider the weather in your locale when ordering.
Contact us at info at medicactus.com for questions related to refunds and returns.