FAQs

What is cut to order?

Cut to order is ordering a fresh cut straight from the farm. We make cuts at the farm 1-2 times per week, and each cut is then dried and callused here for about two weeks before it ships, depending on the weather. Super thick and chonky cuts will take longer than the standard drying times so please keep this in mind when ordering. If you see a plant both being offered under cut to order and cuts available to ship, then we already have a cut available to ship and the lead times above do not apply.

How long will it take to ship?

We ship twice a week. Orders in the Cut-to-Order Section need about two weeks of drying and callusing on top of the weekly shipping schedule.

Where do you ship?

USA and others at buyers risk, please email me if you want an international order.

Will I get a tracking number?

Yes once the order is packed you will get an automated email with tracking. Emails are required for tracking.

Where is medicactus located?

Southern California

Who is medicactus?

We are a family of people working to help spread cacti and succulents to the world!